FAQ

FAQ

 FAQs


1. What should I do if I have trouble logging in?


Please follow these instructions: 

Check your login details. Your login username is the email address you used for registration.

If you have forgotten your password, please select the "Forgot your password?" option on the Sign In page. Complete the information regarding your registration details and select the "Reset your password" option.

Please make sure that your web browser accepts cookies.

Our website may be undergoing system maintenance. If so, please wait 30 minutes and try again.

If you are still unable to access your account, you can contact our Customer Service Department and indicate the problem. We will assign a new password for you and you can change it once you log in.


2. Can I get a discount if I make a larger order?


Yes, the more pieces you purchase, the higher the discount. We would be happy to provide you with a quote. Please contact us.

Our Sales Department will reply to you with a quotation.